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Who, What, When/Where, Why, and How

  • Individual therapy, couples counseling and group therapy.

    Services vary by clinician and availability.

  • Our hours vary by clinician and their availability.

  • All of our therapists are able to provide teletherapy to you anywhere in California.

    Our physical location is 3605 Long Beach Blvd., Suite 327, Long Beach, CA 90807.

  • Rates vary by clinician - starting from $100 - $200/session.

    You can review our rate tiers by clicking “Cost Per Session” under the “FAQ” menu tab.

  • We are a fully private pay group practice. We are not currently in-network with any insurance panels and do not work, or communicate, directly with insurance companies. For clients with PPO insurance plans, upon request, we may provide clients with a receipt of services (also known as a “superbill”) to submit to their insurance provider for potential reimbursement through their out-of-network benefits.

    While we don't accept insurance, but I work with Mentaya, a platform that helps clients get money back on out-of-network therapy sessions. If you have out-of-network benefits, Mentaya will file claims and handle the insurance paperwork to make sure you get reimbursed. They charge a 5% fee per claim and have helped people get thousands of dollars back per year. You can sign up using this link: Mentaya App

    Note: Mentaya's goal is to save you time and money. It's completely optional, and as your therapist I do not benefit in any way from your participation.

    Check your benefits here!

  • We accept all major credit/debit cards and proudly accept vouchers from The Loveland Foundation and Inclusive Therapists’ Mental Health Liberation Therapy Fund

  • Therapy may be covered, in part, by your PPO health insurance for out-of-network providers. What that means is that you would pay for therapy at the time of your session and later seek potential reimbursement from your insurance provider. If you have a covered diagnosis, we can provide you with a “superbill” statement for submission to your insurance provider. Be sure to look at your benefits if you will be seeking reimbursement, although reimbursement is not guaranteed and you may not receive the full amount.

    You may check your coverage for out of network provider services by asking your insurance provider the following questions:

    • Do I have mental health insurance benefits for an out-of-network provider?

    • What is my deductible and has it been met?

    • How many therapy sessions per year does my health insurance cover?

    • What is the amount of reimbursement per therapy session?

    While we don't accept insurance, we work with Mentaya, a platform that helps clients get money back on out-of-network therapy sessions. If you have out-of-network benefits, Mentaya will file claims and handle the insurance paperwork to make sure you get reimbursed. They charge a 5% fee per claim and have helped people get thousands of dollars back per year. You can sign up using this link: Mentaya App

    Note: Mentaya's goal is to save you time and money. It's completely optional, and as your therapist we do not benefit in any way from your participation.

    Check your benefits here!

  • You may be eligible for therapy vouchers provided by The Loveland Foundation of Inclusive Therapists’ Mental Health Liberation Fund. Their missions are amazing, check them out!

    Group Therapy may also be a more affordable option for you. We are going to be running groups soon so sign up for our newsletter to stay tuned on that.

    Lastly, we would love for you to stay in touch and visit our Self-Help Center that offers a free membership to self-help material that we create. You’ll also get alerted when new content is made when you sign up for our newsletter!

 
 

Additional Questions


Is Paper Cranes Counseling Right For Me?

 

Choosing to start therapy for the first time, or the 500th time, can be the first step to uncovering an amazing journey of self-discovery and purposeful change! Therapy is one the greatest gifts that you can give yourself because it is all about the betterment of you. Investing in yourself is not selfish; it is necessary. We believe that you are the expert on your life and we are here to provide the clinical piece that assists in pulling from the greatness within you. We utilize treatment interventions that strive to unmask your internal experience, sharpen your skills, emphasize your strengths, promote healthier living, and empower you to live your desired life.

To further discuss how Paper Cranes Counseling may be a good match for your therapeutic needs, please schedule your free consultation or take our Therapist Match Quiz to get matched with a therapist today! Therapy at Paper Cranes Counseling is customized to your individual needs and we would be happy to discuss your unique situation.


What Can I Expect From Therapy?

 

Let’s start at the beginning! Your first contact with Paper Cranes Counseling may be the phone consultation which is designed for you to have an open dialogue with your potential therapist. This consultation includes, but is not limited to, discussing why you are seeking therapy, what you are looking for in a therapist, and how we may be able to help.

Your initial appointment is considered a diagnostic or evaluation interview. During this initial appointment, further information will be gathered and you will work collaboratively with your therapist to discuss style of therapy, treatment goals, therapeutic interventions, role expectations, and frequency of sessions. Information shared in this appointment will help guide subsequent sessions.

Sessions are by appointment only. You may secure a session through our Client Portal.

*Once you schedule an appointment, be on the look out for a welcome e-mail from our Client Portal that contains a link to important documents in preparation for our first session.


How Long Does Therapy Take?

 

The length of time you invest in therapy depends on the distress level, severity, and frequency of your symptoms, as well as how you and your therapist determine progress is made with your specified treatment goals. There are no guarantees in therapy (we wish!) but your level of motivation, consistency, commitment to the process, and utilization of your support system(s) are important to the efficacy of treatment. You will work collaboratively with your therapist to monitor progress as evidenced by self-report, scales, and feedback. Your therapeutic process may include periods of stagnation and regression which is common in the middle phase of treatment because, well, change is often uncomfortable. We feel that this is where the most skill-building, and implementation of skills, is necessary for forward movement.


How is my Privacy Protected?

 

Paper Cranes Counseling utilizes an electronic health record (EHR) and phone system that are fully HIPAA* compliant to protect your privacy. All information regarding the specific nature of your session is maintained and considered confidential within the office unless specified by you in writing. We follow HIPAA and maintain confidentiality. If in our clinical judgment we determine that there is serious, foreseeable, and imminent harm to self or identifiable others, we are not bound to keep that information confidential and we may need to disclose necessary information to appropriate entities. Other exceptions to confidentiality include suspected child abuse/neglect or in rare instances of a court-issued subpoena.

*Health Insurance Portability and Accountability Act